Terms & Conditions

Terms & Conditions

CONTACT DETAILS

In all Pöllöt Wooden Eyewear related questions, please send us an email to olavi (at) polloteyewear.com.

Pöllöt Wooden Eyewear

Sheriff Trade Club Oy


Porthaninkatu 17 C 105

00530 Helsinki


FINLAND


www.polloteyewear.com


info@polloteyewear.com

VAT ID FI25478983

PAYMENT METHODS

Payments With PayPal

We accept all the most common credit and debit cards (Visa, Visa Electron, MasterCard, American Express). All transactions are handled by PayPal. You don’t need to register to your PayPal account in order to purchase products in our web store.

Safety

All payment transactions are handled by PayPal. PayPal encrypts automatically all the confidential information using the Secure Sockets Layer- protocol (SSL). Encryption key of SSL is 128 bit long (which is the highest commercially available encryption key). Read more about the safety of PayPal.

Payments With Paytrail

Payments with following cards: Visa, Visa Electron or MasterCard

As a payment processor and as the payment service provider works Paytrail Plc (2122839-7). Service works in cooperation with Finnish bank and credit institutions. Payments that has done by Visa, Visa Electron or MasterCard cards, has Paytrail Plc as a receiver and it transmits the payment to the merchant. Paytrail Plc is authorized by payment institution.

Paytrail Oyj, Business ID number: 2122839-7

Innova 2

Lutakonaukio 7

40100 Jyväskylä

Phone: 0207 181830

Online bank

Payment processor for online bank payments is Paytrail Plc (2122839-7) and it works in cooperation with Finnish banks and credit institutions. For the customer the service function works exactly like a conventional online payment.

TAXES

Orders inside EU include the existing VAT of Finland, which currently is 24% of the price of product. Customers outside EU are responsible to pay any possible import custom duties and taxes. Please, contact your local authority for the possible duties.

SHIPPING

Shipping costs in Finland 0€ – Delivery time 2-5 working days – All orders in Finland will be delivered by PostNord to the closest PostNord  service outlet around the country. PostNord  will send a text message to the receiver of package, whenever the package has reached the final PostNord  service outlet.

Shipping costs inside EU 0€ – Delivery time 2-9 working days

Investing in shipping is 0€ inside of EU countries. We will ship your order with PostNord. We will send your order in 2 days from the order and delivery time is 2-9 working days. These information comes straight from PostNord, www.postnord.com

Shipping costs outside EU 0€ – Delivery time 4-10 working days

Investing in shipping is 19€ outside of EU countries. We will ship all orders over the world with PostNord. We will send your order in 2 days from the order and delivery time is 4-10 working days. These information comes straight from PostNord, www.postnord.com

About delivery outside Finland

In some countries, items are delivered directly to the addressee; in others it is taken to the nearest postal outlet and a notification of arrival is sent to the addressee. P.O. box addresses are not allowed.

RETURN POLICY

Our goal is 100% customer satisfaction. We offes you a full 30 day money back guarantee for unused Pöllöt sunglasses or eyewear from the day you receive your order. Please contact us first via the contact form or via email (info@polloteyewear.com), in case you are not satisfied with our product and wish to return it so that we can manage a smooth and timely process. Items must be returned in the original packaging and in original condition. You can either exchange your product or receive your money back.

Please ensure that you return orders with sufficient postage. Returns where postage is not paid will not be accepted by us.

Returns outside Finland, please contact us before return shipping via the contact form or via email (info (at) polloteyewear.com).

The terms apply where no other written agreements have been made between you as the purchaser and FatCloth Oy.


Return address:


Pöllöt Wooden Eyewear

Sheriff Trade Club Oy

Porthaninkatu 17 C 105

005300 Helsinki


FINLAND

LAW AND JURISDICTION

Finnish law will be applied to all disputes arising under this User Agreement. All disputes arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki, Finland.

DISCLAIMER

For our friends in North America (US & Canada) please use our products only for the purposes they are designed for. If you are buying them as a gift to someone, please make sure that the recipient will be informed of the usage purposes and has the sufficient amount of intelligence not to use our products as parachutes, fire blankets or other potentially hazardous purposes they are not intended for. If for some reason the products should be used for other purposes than stated in the package (wiping surfaces, drying tears, as a decorative item, blocking a sudden sneeze, or boosting confidence by tapping off sweat) this will be at THE USERS OWN RISK and FatCloth Oy will not be responsible for the potentially negative outcome of that action.

SECURITY

Payments are handled either by Stripe or PayPal. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Learn more about PayPal’s security Stripe does pretty much the same, but is easier to use. We prefer Stripe, so if you are not a fan of PayPal or just don’t have an opinion, please use Stripe.

PERSONAL DATA

Some personal data is collected and used from the webshops customers, in accordance with the applicable law, for maintaining and managing the customer relationships; for developing, producing, providing and offering products or services; and for invoicing and statistical purposes.